Field Service Engineer

Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work. Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 35 countries to support our products and systems with application expertise and a direct global sales and service organization.

At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics.

1. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
2. Maintaining daily communications with customers and Nordson management to ensure resolution with proper follow-up.
3. Maintaining tools and test equipment and ensuring they are properly calibrated.
4. Submitting detailed daily reports on all the work that is done on each machine.
5. Ensuring that all the parts needed for customers are planned.
6. Maintain attendance log and submit it on time for billing.
7. Required to work on shift basis.

1. Qualifications required as per the position.