Customer Representative Brightree - Hiring 2026
Explore the latest Brightree jobs 2026 and find exciting career opportunities. Brightree is currently hiring for Fresher/Experienced professionals. This vacancy is entitled as a Chennai jobs, offcampus jobs in Brightree, and also explore all other Customer Representative Brightree - Hiring 2026 listings. Don't miss this chance to kickstart your career with Brightree today. All eligible candidates are advised to apply for this job as soon as possible. For more information kindly go through the below details.
About Brightree
Customer Representative Brightree - Hiring 2026
ResMed has pioneered some path-breaking solutions to improve people’s lives and our mission is to change 250 million lives in 2025. This culture of innovation is now being brought to ‘out-of-hospital’ care settings under ResMed’s SaaS division. The focus of the products and technologies is to complete the care continuum outside the hospital, enable seamless transitions for people as they move between different care settings, and empower caregivers with actionable data and insights that can transform the way care is delivered.
The vision is to continuously push the boundaries of innovation, improve patient outcomes, and put the patients and caregivers at the center of every innovation that we pursue.
Job Details
| Company | Brightree |
|---|---|
| Position | Customer Representative |
| Location | Chennai |
| Job Type | Full Time |
| Experience | Fresher/Experienced |
| Website | https://brightree.com |
Qualifications
- Bachelor’s degree
- Excellent customer service skills
- Strong technical skills
- Effective critical thinking and problem-solving abilities
- Excellent verbal and written communication skills
- Strong listening skills with the ability to empathize
- Thrive in a collaborative environment
- Knowledge of US healthcare industry or Electronic Health Records preferred
Responsibilities
- Provide effective phone and email software support to customers reporting problems or requiring on the spot coaching with our software solutions
- Utilize the Salesforce Service Console to log and document customer cases
- Perform basic and advanced troubleshooting to identify/verify underlying cause of customer reported problems
- Utilize internal resources to assist in the prompt resolution of application and technical issues
- Contribute to the maintenance and improvement of the knowledge base
- Escalate calls to higher level analysts according to defined support processes
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