Query Management Firstsource - Hiring 2026
Explore the latest Firstsource jobs 2026 and find exciting career opportunities. Firstsource is currently hiring for Fresher/Experienced professionals. This vacancy is entitled as a Hyderabad jobs, offcampus jobs in Firstsource, and also explore all other Query Management Firstsource - Hiring 2026 listings. Don't miss this chance to kickstart your career with Firstsource today. All eligible candidates are advised to apply for this job as soon as possible. For more information kindly go through the below details.
About Firstsource
Query Management Firstsource - Hiring 2026
Firstsource is a specialized global business process management partner, and an RP-Sanjiv Goenka Group company. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.
Job Details
| Company | Firstsource |
|---|---|
| Position | Query Management |
| Location | Hyderabad |
| Job Type | Full Time |
| Experience | Fresher/Experienced |
| Website | https://www.firstsource.com/ |
Qualifications
- Excellent in written and verbal English communication
- Strong phone contact handling skills, email writing skills and active listening
- Good problem-solving skills
- Professional & courteous in speaking and writing
- Analyse data and diagnose the issue
- Multi-task, work through multiple system for diagnosis, prioritize and manage time effectively
- Liaise with customers at all levels
Responsibilities
- Manage large amounts of customer chats, incoming/outgoing phone calls and email exchanges from the customers across the globe
- Address customer complaints, research customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- The Agent will have to present and sell company services to current and potential customers
- Resolve customer issues on timely manner
- Update and process information accurately into the system(s)
- Escalate customer service issues, if required
Apply for Query Management Firstsource - Hiring 2026
Visit Company Website
Firstsource WebsiteHow to Apply for the Job?
- Applying through Hiring4Jobs is quick and simple.
- Click on the "Apply Now" button provided above.
- You will be redirected to the official career page or application portal of Firstsource company.
- Review the eligibility criteria and job requirements of Query Management carefully before proceeding.
- Prepare an updated resume and relevant documents, as some companies may require additional details such as a cover letter or portfolio.
- If you don't find your ideal role today, don't worry — Hiring4Jobs posts new opportunities daily across multiple industries and experience levels.