Technical Support Curriculum Associates - Hiring 2026
Explore the latest Curriculum Associates jobs 2026 and find exciting career opportunities. Curriculum Associates is currently hiring for Experienced professionals. This vacancy is entitled as a Bangalore jobs, offcampus jobs in Curriculum Associates, and also explore all other Technical Support Curriculum Associates - Hiring 2026 listings. Don't miss this chance to kickstart your career with Curriculum Associates today. All eligible candidates are advised to apply for this job as soon as possible. For more information kindly go through the below details.
About Curriculum Associates
Technical Support Curriculum Associates - Hiring 2026
Curriculum Associates was founded in 1969 by four dedicated educators with a mission to make classrooms better places and that dedication persists even today as we remain committed to partnering with teachers to ensure the best for students.
The results speak for themselves: we measure our success by the impact that we have in classrooms and on our students, and the quality of the experiences we create for educators.
From the i-Ready Assessment suite, personalized instruction, and full portfolio of instructional offerings, plus, Ellevation, BRIGANCE, and much more—we deliver only the highest quality to support teachers as they support students in becoming their personal best.
Job Details
| Company | Curriculum Associates |
|---|---|
| Position | Technical Support |
| Location | Bangalore |
| Job Type | Full Time |
| Experience | Experienced |
| Website | https://www.curriculumassociates.com/ |
Qualifications
- Able to answer support-related email, phone calls, LiveChat and other electronic communications promptly and courteously. Ability to properly document and create customer case notes in a case management system.
- Superior phone etiquette and verbal skills are a must. Self-motivated, detail-oriented, and well organized.
- Ability to learn new web applications quickly.
- Knowledge in internet applications including various web browsers.
- Excellent communication (oral and written), interpersonal, organizational and presentation skills. Thrive in a fast-paced environment and can multi-task
Responsibilities
- Provide customer support and technical issue resolution via email, phone, LiveChat, and other electronic media.
- Communicate and listen to the needs of customers to help them find solutions for their product and technological challenges. Provide guidance/training to customers in the use of all Curriculum Associates’ online products.
- Troubleshoot issues, determine cause, provide resolution and/or workaround, and document activity. Becoming proficient in all Curriculum Associates’ online products.
- Escalating technical and/or application issues when necessary.
- Creating and updating procedures and technical documents in i-Knowledge base.
- Communicate with Partner Success Managers, Provisioning Data Services, Professional Learning team and Educational Consultants to solve customer issues.
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