Support Engineer Loom Atlassian - Hiring 2026
Posted on:January 05, 2026
Explore the latest Atlassian jobs 2026 and find exciting career opportunities. Atlassian is currently hiring for Fresher/Experienced professionals. This vacancy is entitled as a Bangalore jobs, offcampus jobs in Atlassian, and also explore all other Support Engineer Loom Atlassian - Hiring 2026 listings. Don't miss this chance to kickstart your career with Atlassian today. All eligible candidates are advised to apply for this job as soon as possible. For more information kindly go through the below details.
AboutAtlassian
Support Engineer Loom Atlassian - Hiring 2026
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success.
Now 20 years in, we’ve grown into a global company with employees all over the world, but those early ambitions hold true.
Job Details
| Company | Atlassian |
|---|---|
| Position | Support Engineer Loom |
| Location | Bangalore |
| Job Type | Full Time |
| Experience | Fresher/Experienced |
| Website | https://atlassian.com |
Qualifications
- Overall 1+ years of customer or support facing industry experience
- Have an understanding of
- IaaS, PaaS and SaaS concepts
- Understand purpose of AWS Services like S3
- Key web technologies, browser behaviours, and troubleshooting tools including DevTools, HAR files, caches, cookies, and security settings
- DNS record types A, CNAME, TXT and is able to implement networking concepts in debugging real-world networking issues
- Nice to have basic experience:
- Using IdP, SP Architecture and hands on experience with debugging SSO issues
- Of industry-standard email protocols (POP, IMAP, SMTP).
Responsibilities
- Be responsible for resolving customer configuration issues and responding to customer questions reported by email & chat, ensuring all processes and agreed upon standards are followed.
- Ensure that customers have a positive experience with Atlassian Cloud products.
- Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.
- Contribute to our Product knowledge through Knowledge base articles and our Standard Operating Procedures (SOPs), helping us stay current on case management content
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