Technical Service Engineer Health Edge - Hiring 2026
Posted on:January 01, 2026
Explore the latest Health Edge jobs 2026 and find exciting career opportunities. Health Edge is currently hiring for Fresher/Experienced professionals. This vacancy is entitled as a Bangalore jobs, offcampus jobs in Health Edge, and also explore all other Technical Service Engineer Health Edge - Hiring 2026 listings. Don't miss this chance to kickstart your career with Health Edge today. All eligible candidates are advised to apply for this job as soon as possible. For more information kindly go through the below details.
AboutHealth Edge
Technical Service Engineer Health Edge - Hiring 2026
HealthEdge® was founded in 2005 to deliver a next-generation Core Administrative Processing System – one that would not only increase accuracy and efficiency but also enable health plans to innovate and bring new lines of business to market swiftly.
That product – HealthRules® Payer – quickly gained traction in the market and has been recognized by Gartner as a next-generation core administrative processing system sample vendor for 14+ years. HealthEdge has continuously innovated since its founding, adding new capabilities, solutions and services to fulfill a broader range of customer needs and empower health plans to converge without limits.
Job Details
| Company | Health Edge |
|---|---|
| Position | Technical Service Engineer |
| Location | Bangalore |
| Job Type | Full Time |
| Experience | Fresher/Experienced |
| Website | https://healthedge.com |
Qualifications
- Bachelor’s degree in IT, Computer Science, Engineering, or a related field.
- 0-2 years of experience in analysis, maintenance, support, implementation, and testing of software systems using Java, J2EE, and internet technologies.
- Preferably, experience in the health insurance industry, particularly with healthcare payors.
- 1+ years of experience as a Business Analyst is a plus.
Responsibilities
- Provide first-line product and technical support by diagnosing customer issues, researching solutions, and resolving tickets within established SLA guidelines.
- Troubleshoot technical problems through systematic analysis and collaborate cross-functionally to identify root causes and implement effective solutions
- Triage and prioritize customer issues, delivering timely workarounds and guiding users on best practices and preventive measures
- Escalate complex issues appropriately while maintaining clear communication with customers throughout the resolution process
- Contribute to knowledge base documentation and develop reusable scripts to improve team efficiency and customer self-service capabilities
- Maintain flexible availability to support customer needs across time zones, including occasional early morning or evening shifts (India time) for US team collaboration
- INDIA specific: May require early morning or evening shifts (India time) to overlap with US teams. Typically, late-night shifts are not expected.
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